Release of Information

At Kolak Hospital, we are committed to protecting the privacy and confidentiality of our patients’ health information. We understand the importance of maintaining the security of personal and medical data and adhere to strict policies and procedures to safeguard this information.

Purpose:

The purpose of this Release of Information (ROI) page is to outline the process by which patients or authorized individuals can request access to their medical records or authorize the release of their health information to third parties.

Types of Requests:

Access to Medical Records: Patients have the right to access their medical records, including diagnostic tests, treatment plans, medication history, and other relevant healthcare information.
Authorization for Release: Patients may authorize the release of their health information to third parties, such as other healthcare providers, insurance companies, or legal representatives, for specific purposes.

Process:

Request Form: To initiate a request for access to medical records or authorize the release of health information, individuals must complete and submit a Request for Release of Information form. This form is available at our hospital reception desk or can be downloaded from our website.
Verification of Identity: For security purposes, individuals requesting access to medical records must provide valid identification to verify their identity. Authorized representatives must also provide appropriate documentation to demonstrate their authority to act on behalf of the patient.
Processing Time: Once a request is received, our Release of Information department will process the request in a timely manner. The processing time may vary depending on the complexity of the request and any applicable legal requirements.
Notification: Patients will be notified once their request has been processed and their medical records are ready for release. Authorized representatives will also receive notification of the status of the request and any additional steps required.
Delivery Options: Medical records can be delivered to the requesting individual or authorized representative via secure electronic transmission, mail, or in-person pickup, depending on their preference and the available options.

Confidentiality and Security:

At Kolak Hospital, we take the confidentiality and security of health information seriously. All requests for access to medical records and the release of health information are handled with the utmost care to ensure compliance with applicable privacy laws and regulations.

For inquiries or assistance regarding the Release of Information process, individuals can contact our Release of Information department at [insert contact information]. Our dedicated staff members are available to provide guidance and support throughout the process and address any concerns or questions that may arise.

We recognize the importance of transparency and accountability in managing health information and are committed to providing individuals with access to their medical records while safeguarding their privacy and confidentiality. Our Release of Information process is designed to facilitate the efficient and secure exchange of health information, ensuring that patients receive the care and support they need while respecting their rights and privacy preferences.

Purpose:

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